This notice summarizes order handling and delivery for purchases placed through this website.
Processing and transit
Normal order processing takes approximately 1–2 business days. After dispatch, estimated delivery or transit is 3–5 business days. These estimates are not guarantees and may change because of carrier conditions, severe weather, holidays, address issues, or service disruptions.
Free shipping, when available, is shown at checkout. Customers must provide an accurate shipping address, email address, and telephone number. Tracking updates are sent when the carrier makes them available.
Delivery concerns
For reference, contact us about delays, missing parcels, packages marked delivered but not received, or items damaged in transit. Include the order number, checkout email, tracking number, and photographs of damage and packaging when relevant. Carrier investigations can extend response time.
Some destinations, products, or addresses may be restricted. We may request corrections before shipment and cannot promise service where a carrier or applicable rule prevents delivery.
Email: kazuemma8@gmail.com
Mailing address: 397 N 1st St, San Jose, CA, 95110, United States
Phone: (818) 472-1528